Operations

Bookings & Calendar

Seedling separates things you sell at checkout from things you reserve on a calendar. This page explains where org members manage each kind of booking or sale.

Quick map: where to go

What happenedWhere to manage it
Customer bought a product online or via POS Store Sales — pickup, ship, redeem tickets
Customer reserved a rental by date (pending request) Product Bookings — confirm, invoice, complete
Customer paid a rental booking invoice Store Sales — pickup and return for that rental
Another org or customer booked your shared resource Resources → incoming bookings — approve or decline
Monthly patron support payment Dashboard Patrons card or Subscriptions
See everything on a timeline Calendar — product bookings, resource bookings, tasks, projects

Unified calendar

Open Calendar in the Operations section to see:

  • Product bookings — rental reservations (blue)
  • Resource bookings — shared equipment or space lent to others (green)
  • Tasks & projects — internal due dates

Calendar is a view — you still confirm or complete bookings from the Product Bookings or Resources pages.

Product bookings (rentals by date)

Rental products use a book first, pay after confirm flow. They cannot be added to the store cart.

  1. Create a product with type Rental and mark it public
  2. Customer clicks Book now on your storefront, picks dates, and submits a request (status: pending)
  3. Review at Product Bookings → open the booking
  4. Confirm the booking — optionally check Create invoice and Email payment link
  5. Customer pays the invoice (Stripe Connect required)
  6. After payment, fulfill pickup/return in Store Sales
  7. Mark the booking Complete when the rental period ends

You can also create bookings manually from Products or the Calendar, with the same confirm → invoice → pay options.

Resource bookings

Shared resources (tools, rooms, equipment) use a separate booking flow between organizations or customers. See Shared Resources for creating resources and approving requests.

  • Incoming requests appear on the resource or in your booking management views
  • Approve or decline; use notes to coordinate pickup and return
  • Patron-only resources require an active patron subscription to book
Admin list of incoming and outgoing resource bookings
Resource booking management

Patron subscriptions

  • Sign-ups: public patron page (/organizations/your-slug/patrons)
  • Overview: Patrons card on the dashboard — active count and monthly total
  • Full list: Subscriptions — pause, resume, billing
  • Buyer view: patrons see status in My Purchases

Setup details: Patrons guide.

Permissions

Team members need the right permissions (for example manage bookings, view invoices, approve resource bookings). Owners configure roles under Role Management .

Known limitations:
  • If stock runs out between checkout and payment, fulfillment may be blocked — check the invoice and activity log; you may need to refund manually
  • Partial refunds do not automatically restore inventory
  • Items already shipped or redeemed are not voided on refund — handle those manually
  • Card POS sales email the buyer only after the linked invoice is marked paid