Terms of Use

Last updated: June 11, 2026

Who operates Seedling

The Seedling business management platform (the “Service”) is offered and operated by Seedling Systems LLC, a Domestic Limited Liability Company organized in Hawaii, United States (Hawaii Business Registry File No. 369196 C5).

In these documents, “Seedling” refers to the Service and software product. “We,” “us,” and “our” refer to Seedling Systems LLC. Learn more about the company at https://seedlingsystemsllc.com. Other software products offered by Seedling Systems LLC may be described on that site; each product may have its own terms where applicable.

Agreement to Terms

These Terms of Use ("Terms") are a binding agreement between you and Seedling Systems LLC governing your use of Seedling, a business management platform that includes tools for projects, tasks, customers, invoicing, expenses, team collaboration, resource and calendar booking, community features, public organization pages, product storefronts and digital delivery, patron subscriptions, payments through connected processors, optional AI-assisted workflows, and related services. By accessing or using the Service, you agree to these Terms.

If you disagree with any part of these Terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including use of the Seedling website and our mobile or installable application (including any version distributed through an app store, such as the Google Play Store).

Definitions

  • "Service" refers to the Seedling website, platform, and mobile or installable application operated by Seedling Systems LLC
  • "User," "you," and "your" refers to you, as the user of the Service
  • "Company," "we," "us," and "our" refers to Seedling Systems LLC
  • "Seedling" refers to the Service and associated branding
  • "Content" refers to text, images, files, links, or other information that you or your organization posts, uploads, stores, sells, or otherwise makes available through the Service
  • "Organization" means a business, group, or workspace created within the Service
  • "Digital Content" means files, download links, or other materials offered for delivery through digital products or digital resources in the Service
  • "Account" means a unique account created for you to access our Service

Account Registration

To use our Service, you must register for an account and be at least 18 years old (or the age of majority in your jurisdiction, if higher). You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account
  • Ensure that you exit from your account at the end of each session

Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Service in any way that violates any applicable federal, state, local, or international law or regulation
  • Upload, sell, distribute, link to, or store illegal content, including content that violates export controls, sanctions, or criminal law
  • Upload, sell, or distribute content that infringes any copyright, trademark, patent, trade secret, publicity, privacy, or other intellectual property or proprietary right of any person or entity
  • Upload malware, ransomware, spyware, or other harmful or deceptive files, or attempt to circumvent technical limits or security controls
  • Transmit, or procure the sending of, any advertising or promotional material without our prior written consent, except as expressly permitted by product features
  • Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
  • Harass, threaten, defame, or abuse others, or publish content that is fraudulent, deceptive, or exploitative
  • Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
  • Use the Service to store or transmit any content that is illegal, harmful, threatening, abusive, obscene, or otherwise objectionable
  • Use the Service to distribute child sexual abuse material or content that sexualizes minors, or to facilitate human trafficking or other serious harm

User Content, Uploads, and Digital Products

The Service allows you and your Organization to upload files and other Content (for example, product images, digital downloads, resource files, receipts, logos, community posts, and profile media). You are solely responsible for all Content you upload, link to, publish, or sell through the Service.

By uploading or making Content available, you represent and warrant that:

  • You own the Content or have all rights, licenses, consents, and permissions needed to upload, store, display, sell, and deliver it through the Service
  • Your Content and your use of the Service do not violate any law or third-party right
  • Digital products and digital resources you offer include lawful delivery (at least one valid file or authorized download URL) and accurate descriptions
  • You will not use the Service to facilitate piracy, unauthorized distribution of copyrighted works, or distribution of illegal materials

We do not proactively monitor all user uploads. However, we may (but are not obligated to) review, remove, restrict access to, or disable Content—or suspend or terminate accounts—if we believe Content violates these Terms, applicable law, or creates risk to us, users, or third parties. We may preserve and disclose Content and account information where required by law or to cooperate with law enforcement, regulators, courts, or rights holders.

If you sell digital goods or offer downloadable resources through your Organization, your Organization is the seller responsible for fulfillment, access, support, and the legality of what you distribute. Seedling Systems LLC provides hosting and delivery tools only and does not verify that your files are licensed for resale or distribution.

Users who believe their rights have been violated may submit a notice as described in our Copyright and Takedown section below. We may terminate repeat infringers in appropriate circumstances.

AI Assistant and Automated Tools

Optional AI features may allow your Organization to connect third-party AI providers (for example, Anthropic) using your own API credentials. When enabled, prompts and relevant organization data needed to answer or act may be sent to that provider under its terms and privacy policy. You are responsible for configuring keys, spend limits, and lawful use.

AI output may be inaccurate or incomplete. You must review AI-generated results before relying on them for financial, legal, tax, employment, or safety-critical decisions. Certain write actions may be gated by SafeNode or similar policy tools; approvals, blocks, and audit traces are provided as software features, not legal advice or a guarantee of compliance.

API tokens, operator integrations, and automation features must be kept confidential. You are responsible for actions taken through credentials or integrations you enable for your account or Organization.

Public Pages, Community, and Storefronts

Organizations may publish public pages, community updates, product listings, patron programs, and booking resources. You are responsible for what your Organization publishes and for obtaining any consents, licenses, or notices required for public display, marketing, and sales in your jurisdiction.

Buyers, patrons, and other end users who interact with your Organization through Seedling may also be subject to your own terms, refund policies, or privacy notices where you display them at checkout or on your public pages. Your policies must not conflict with applicable law or these Terms.

Subscription and Payment

Our Service offers various subscription plans with different features and limitations:

  • Free Plan: Basic features with limited usage
  • Plus Plan: Enhanced features with moderate usage limits
  • Pro Plan: Full features with higher usage limits

By subscribing to a paid plan, you agree to:

  • Pay all fees associated with your chosen plan
  • Provide accurate billing information
  • Authorize us to charge your payment method for recurring fees
  • Understand that fees are non-refundable except as required by law
  • Accept that we may change our pricing with 30 days' notice

Payments are processed by Stripe. By providing payment information and completing a transaction, you also agree to Stripe's terms of service and privacy policy. Refunds and chargebacks are subject to our policies and Stripe's applicable policies.

Card payments, platform fees, and processing

Organizations that use Seedling to invoice customers and accept cards do so through Stripe Connect. Amounts shown to payers may include:

  • Platform fee — retained by Seedling Systems LLC according to the organization’s plan or custom settings. Where an organization’s configured platform fee is very low or zero, Seedling Systems LLC may still apply a minimum retained platform fee (a small percentage plus a fixed amount per charge, as configured on our systems) so that normal variation in processor pricing, refunds, disputes, and platform operations does not put payouts or the service at a structural deficit. The amount charged is the greater of the organization’s configured fee and this minimum.
  • Processing / transaction cost passthrough — when enabled for an organization, an additional estimated amount may be included so that card processing costs are covered on the total charge. This is separate from the platform fee and minimum described above.

Fee summaries at checkout or on invoices may mark the platform fee line with an asterisk (*) when a minimum applies. Current default minimums are published in our application configuration and may change with notice; material changes will be reflected in these Terms where appropriate.

Refunds, Subscription Cancellations, and Merchant Responsibility

Unless required by applicable law, subscription and recurring charges are generally non-refundable once processed. If you cancel a subscription, access normally continues through the paid period and then ends on the applicable period-end date.

Organizations using Seedling may publish additional refund terms at checkout. Where those organization-specific terms are displayed, they govern that transaction to the extent they do not conflict with applicable law.

For payments processed for organizations through Stripe Connect, Seedling Systems LLC provides software and payment orchestration tools but is not the merchant of record for the organization’s goods or services. The organization receiving funds is responsible for fulfillment, customer support, and lawful refund handling.

We may facilitate support intake and routing, but we are not liable for disputes between a payer and a connected-account organization regarding product quality, delivery, fulfillment timing, or discretionary refund outcomes, except where liability cannot be excluded by law.

Organization and Customer Data

If you use the Service to store or process data about your customers, contacts, or other individuals (including through invoicing, expenses, projects, or team features), you are solely responsible for:

  • Having a valid legal basis and complying with applicable data protection and privacy laws (including GDPR, CCPA, or similar)
  • Obtaining any required consents or providing required notices
  • Handling that data in accordance with your own privacy policy and legal obligations

You agree to indemnify and hold harmless Seedling Systems LLC, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your handling of such data, your breach of applicable law, or any claim by a data subject or authority related to that data.

Content and Data

You retain ownership of Content you upload, subject to the license below. By uploading or making Content available through the Service, you grant Seedling Systems LLC a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, and distribute that Content solely as necessary to operate, secure, back up, and provide the Service (including delivering digital purchases to authorized buyers and displaying public organization pages you enable).

We do not claim ownership of your business records. We do not use your uploaded Content to train public AI models. Optional AI features you enable may send data to third-party AI providers you choose, as described in these Terms and our Privacy Policy.

You are responsible for:

  • Ensuring you have the right to upload and share any content
  • Maintaining appropriate backups of your data
  • Complying with applicable laws regarding data protection and privacy
  • Not uploading content that infringes on others' intellectual property rights

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Seedling Systems LLC and its licensors. The Service is protected by copyright, trademark, and other laws.

Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

Indemnification

You agree to indemnify, defend, and hold harmless Seedling Systems LLC, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in any way connected with (a) your access to or use of the Service, (b) your violation of these Terms, (c) your content or data, (d) your infringement of any third-party right, or (e) any claim that your use of the Service caused damage to a third party.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service or contact us to delete your account. Upon termination, your right to use the Service will cease immediately.

If you delete an organization you own through the product settings, that organization and its business data are removed from active systems promptly (subject to database constraints and backups as described in our Privacy Policy). Deletion is not a “soft delete” with an in-app recovery window unless we state otherwise in writing.

Limitation of Liability

In no event shall Seedling Systems LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Service
  • Products, services, digital downloads, or advice offered by Organizations or other users through the Service
  • Actions taken through AI tools, integrations, or API tokens you enable

In no event shall our total liability to you for all claims exceed the amount paid by you, if any, for accessing our Service during the twelve (12) month period prior to any cause of action arising.

Disclaimer

The information on our Service is provided on an "as is" basis. To the fullest extent permitted by law, Seedling Systems LLC:

  • Excludes all representations, warranties, conditions and terms whether express or implied
  • Does not warrant that the Service will be uninterrupted or error-free
  • Does not warrant that defects will be corrected
  • Does not warrant that the Service or the server that makes it available are free of viruses or other harmful components

Governing Law and Venue

These Terms shall be governed by the laws of the State of Hawaii and applicable federal law of the United States, without regard to conflict-of-law rules that would require the laws of another jurisdiction. You agree that exclusive venue for disputes arising out of or relating to these Terms or the Service shall be in state or federal courts located in Hawaii, and you consent to personal jurisdiction there, except where prohibited by law. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect (for example by email or a notice in the Service). What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after the effective date of any changes (or after the end of the notice period, if applicable) constitutes your acceptance of the revised Terms.

Contact Us

Questions about these Terms or the Seedling Service:

Privacy & legal inquiries

You do not need a Seedling account to contact Seedling Systems LLC. use the contact options on our company website (we do not publish a direct email or street address here to reduce spam and automated scraping).

Seedling Systems LLC — contact

Privacy & legal email

For privacy requests, legal notices, and formal inquiries. Click the address below to copy it (not a mailto link, to deter bots):

Copyright & DMCA notices

To report copyright infringement on Seedling, send a notice with the information listed in our Copyright and Takedown section to the legal email above or through a support ticket if you have an account.

For formal legal service or registered-agent correspondence, consult your counsel on whether a physical address must appear on this product site. By default we route inquiries through the channels above rather than posting addresses or clickable email links.